Terms &
conditions
These Terms & Conditions eaThese Terms & Conditions explain your rights and obligations when using Lovell’s installation, repair, and maintenance services. We recommend reading them carefully.xplain your rights and obligations when using Lovell’s installation, repair, and maintenance services. We recommend reading them carefully.
Welcome to www.lovellairservice.com. By accessing or using this website and our services, you agree to be bound by the following terms and conditions.
1. Use of Website
- All content on this website is the property of Lovell Air Services and may not be copied, distributed, or used without permission.
- We make every effort to ensure the content is up-to-date and accurate, but we do not guarantee its completeness or accuracy at all times.
- You agree not to use this site for any unlawful purpose.
2. Service Bookings & Quotes
- All bookings are subject to availability and service area coverage.
- Quotes provided are valid for 14 days unless otherwise stated.
- While we strive for accuracy, quotes may vary depending on unforeseen access issues or changes on-site.
- Free in-home consultations are limited to residential homes within our service area
3. Payments & Invoicing
- Payment is required upon completion of services unless otherwise agreed in writing.
- We accept payment via bank transfer, credit card, or cash.
- Overdue payments may incur late fees.
- For larger installations, a deposit may be required to confirm your booking.
4. Cancellations & Rescheduling
- Please provide at least 24 hours’ notice if you need to cancel or reschedule.
- Cancellations made within 24 hours of the appointment may incur a call-out fee.
Last updated: January 4, 2025
5. Warranty & Workmanship Guarantee
- All systems are covered by manufacturer warranties.
- Lovell Air Services provides a [insert duration] workmanship guarantee on all installations.
- Warranty claims may be void if the system is not properly maintained or serviced by a licensed professional.
6. Rebates & VEU Program Participation
- Rebates are subject to eligibility and approval under the Victorian Energy Upgrades (VEU) program.
- Lovell Air Services is not liable if government funding, rebate criteria, or program structures change.
- We will assist with rebate paperwork where applicable, but cannot guarantee rebate approval or exact rebate amounts.
7. Privacy Policy
- We are not liable for lender decisions, loan terms, or financial losses.
- Our Services provide general guidance only—seek independent financial advice before making decisions.
8. Third-Party Links
- We respect your privacy. All personal information collected via our website, contact forms or service bookings is handled in accordance with our Privacy Policy.
9. Limitation of Liability
- Lovell Air Services will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, services, or products—except as required under Australian Consumer Law.
10. Changes to These Terms
- We reserve the right to update or change these Terms & Conditions at any time without notice. Changes take effect upon being published to this page.
11. Contact Us
For questions about these terms or our services, please contact:
📍 5, 348 Warrigal Rd, Oakleigh South VIC
📞 0416 359 626
📧 info@lovellairservice.com
